THE IMPACT OF ORGANIZATIONAL STAFF DEVELOPMENT PROGRAMMES ON EMPLOYEES JOB SATISFACTION (A CASE STUDY OF UNILEVER NIGERIA PLC, IKEJA LAGOS)

ABSTRACT

The research work is to look at how the organizational staff development programme on employees job satisfaction with reference to Unilever NigeriaPlc, Ikeja Lagos Nigeria. The research work is divided into five chapters. Chapter one deals with introduction to topic that is, background of the study, statement of the problem, objective of the study, significance of the study, scope of the study, limitation of the study, historical background of the case study (Unilever Nigeria Plc) and definition of terms. Chapter two focuses on the review of related literature, the review of many authors also included in this chapter on method of packing, significant and function that packaging service in boosting the volume of manufacturing industries. Chapter three based on research methodology design and sources of data, collection, population sample, preparation of research instrument and method of statistical analysis. Chapter four has to do with data presentation and analysis testing of hypothesis and interpretation of findings. Chapter five deals with summary of findings, discussion, conclusion, recommendation and suggestion for further studies.

CHAPTER ONE    

 

1.1       BACKGROUND OF THE STUDY

With the rapid growth of civilization and technological development, different activities are carried out by different organizations. Management / Directors with the help of their staffs i.e. managers, secretaries, supervisors, clerical officers, cleaners and messengers work as a team to achieve management objective. The success of this organization depend largely on the effectiveness of the input and quality of jobs and performance of the staff employed to carryout the activities of this business and this will reflect on the type of morale that the organization gives to the employees.

Organization and employers of labours do not recruit staff who are not capable of doing things independently but people who can plan and use their experience and skills meaningfully in their areas of specialization. Special attention is paid to job performance, level of training and satisfaction of staff on their job when we talk of employees and organization will suffers so, it has been suggested that staff development should be a continuous process, either in the form of short course, in service training that will keep the employee abreast of the day to day change in office method and procedure.

Training is continuous an on-going process in an organization as it will enable us to acquire skill, the technical know how, adaptability and self assurance, loyalty and conscientiousness and techniques that not only enable the employees to perform exceptionally well but also will help to improve on his/her job performance and job satisfaction. If employees are properly trained to cope with the demand of their job, it will be more rewarding for the organization and the individual employees.

 

1.2       STATEMENT OF THE PROBLEM

The study is to investigate the impact of training on job performance of staff. This study will focus attention on the extent to which training is being organized in the company and its effect on employees especially in relation to their job performance.

 

 

1.3       OBJECTIVE OF THE STUDY

The main objective of the study is to find out through empirical analysis “The impact of organizational staff development programme on employees job satisfaction” other job of this research include: –

  • To suggest ways of facilitating proper training and re-training for the workers.
  • To suggest way to job satisfaction for all the employees in an organization.
  • To suggest ways of enhancing productivity through employees job satisfaction.

 

1.4       SIGNIFICANCE OF THE STUDY

Nearly, every organization want to make greater productivity and profitability through employees efficiency and effectiveness. In order to make high productivity and profitability, employee job satisfaction and level of productivity.

The findings of this research work will be useful to management and staff of Unilever Nigeria plc, and future researchers on a similar topic.

 

1.5       SCOPE OF THE STUDY

This research will cover the three departments in the company i.e. training centre, personnel department and the factory. The scope of the study focuses on the impact of organizational staff using the Unilever Nigeria Plc as the case study. Its will be restricted to only three departments in the company i.e. the training center / per personnel department and the factory.

 

1.6       LIMITATIONS OF THE STUDY

As in any research work, the research work faces diversity of problems. The researcher encountered some obstacles during the course of this research. The major problems are: –

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